Elana Churchill, MLIS

Knowledge Management | Proposal Development | Technical Communication

  • Knowledge Management: 5+ years designing and managing knowledge systems. Expert in taxonomy development, content governance, and analytics-driven optimization that reduces search time and improves knowledge accessibility.
  • Research and Intelligence: 6+ years conducting strategic research and competitive intelligence. Skilled at monitoring regulatory changes; synthesizing policy, market, and competitor signals; and translating findings into strategic recommendations.
  • Proposal Development: 6+ years crafting persuasive, compliant proposals for government and enterprise clients, including using AI to accelerate drafting and RFP analysis. Track record of high finalist rates through strategic positioning and tailoring to the client.
  • Technical Communication: 6+ years creating user-focused documentation and training materials. Talent for translating complex information into clear, accessible content across multiple formats—help articles, user guides, video tutorials, and procedural documentation.
  • Tools & Tech: Advanced proficiency in knowledge management platforms (Bloomfire, Confluence, SharePoint, Qvidian), AI (ChatGPT, Claude, Gemini, Perplexity), Microsoft Office, Google Workspace, Adobe Creative Suite, and front-end web development (HTML, CSS).
  • Credentialed: Master of Library and Information Science (Web Design track, 3.98 GPA), Knowledge-Centered Service (KCS) certification, and graduate certificate in Knowledge Management in progress (4.00 GPA).

Work Samples

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“I help people make sense of information. Whether I'm building knowledge management platforms, developing proposals, creating technical documentation, or redesigning processes, the goal is the same: making information work.”