Elana Churchill, MLIS

Knowledge Management | Proposal Development | Technical Communication

  • Knowledge Management: 5+ years designing and managing enterprise knowledge systems. Expert in taxonomy development, content governance, and analytics-driven optimization that reduces search time and improves knowledge accessibility.
  • Research and Intelligence: 6+ years conducting strategic research and competitive intelligence. Skilled at monitoring regulatory changes, synthesizing complex information, and transforming insights into action.
  • Technical Communication: 6+ years creating user-focused documentation and training materials. Talent for translating complex information into clear, accessible content across multiple formats—help articles, user guides, video tutorials, and procedural documentation.
  • Proposal Development: 6 years crafting persuasive, compliant proposals for government and enterprise clients. Track record of high finalist rates through strategic positioning and deep understanding of client requirements.
  • Tools & Tech:Advanced proficiency in knowledge management platforms (Bloomfire, Confluence, ServiceNow, SharePoint, Qvidian), Microsoft Office, Google Workspace, Adobe Creative Suite, and front-end web development (HTML, CSS, JavaScript).
  • Credentialed: Master of Library and Information Science (Web Design track, 3.98 GPA), Knowledge-Centered Service (KCS) certification, and graduate certificate in Knowledge Management in progress (4.00 GPA).

Work Samples

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“I solve information challenges: making knowledge accessible, processes efficient, and complexity clear. Whether I'm building knowledge management platforms, developing competitive proposals, or creating technical documentation, the goal is the same—turning information into results.”